COLLECTION NOTICE
This Collection Notice sets out the matters described in Australian Privacy Principle (APP) 5.2 (as part of the Privacy Act 1988 (Cth)) as they relate to Next Steps Australia Limited ABN 19 613 371 109 (Next Steps Australia, we, us, our), when we collect personal information about you.
1 Purpose of Collection
We collect your personal information to:
- process donations made by you to Next Steps Australia;
- invite you to fundraising events held by Next Steps Australia;
- contact you about a future donation or support; and
- provide you with information about our organisation.
If it is reasonable to expect that we would use or disclose your personal information for purposes which are related to the above primary purposes, we may also use or disclose your personal information to:
- assist you with enquiries or complaints;
- develop and improve our fundraising activities or events;
- promote, advertise and market any of our fundraising initiatives, including to invite you to events or activities hosted by Next Steps Australia;
- to comply with our legal obligations; and
- inform you of developments at Next Steps Australia and other services that we can provide.
We may use information collected through our website at www.nextstepsaustralia.org.au (Website) for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at our Website.
Direct Marketing
You consent to us using your name and email address for direct marketing purposes. Where possible, we will provide you with a choice to opt-out of any of our marketing communications. We will respect your request to decline to receive these marketing communications.
2 Type of personal information collected and consequences if personal information is not collected
When you make a donation to us, assemble your own Starter Pack, make an enquiry about our programs and/or services (including on our Website), provide us with feedback, asked to be placed on one of our mailing lists, or supply goods or services to Next Steps Australia, we may collect and hold the following personal information about you:
- your name;
- your contact details, including your email and postal addresses and contact telephone number; and
- details of the products or services we have provided to you or that you have enquired about, including any additional information necessary to deliver those products and services and respond to your enquiries.
For each visitor to our Website, we may also collect the following non-personally identifiable information:
- browser type, version and language;
- operating system;
- pages viewed while browsing the Website; and
- page access times and referring website address.
If you do not provide the necessary personal information, we may not be able to process your donation, accept your assembled Starter Pack or provide you with the services or information that you have requested from us.
3 How we collect personal information
In the course of providing you with products and services, Next Steps Australia collects personal information in a variety of ways. Unless it is unreasonable or impracticable to do so, we collect your personal information from you directly, or from the person who is legally responsible for you (i.e., your parent or guardian). In some cases however, we will collect information about you from a third party, including but not limited to our fundraising partners.
At the time of collection, or as soon as practicable after we have collected it, we will take such steps as are reasonable in the circumstances to notify you of the collection and of any matters relevant to the collection, unless it is obvious from the circumstances that you would know or would expect us to have the information.
Next Steps Australia may collect personal information about you when you:
- make a financial donation or a donation of goods to Next Steps Australia;
- visit our Website;
- provide us with feedback;
- asked to be placed on one of our mailing lists; and
- supply goods or services to Next Steps Australia.
We will take reasonable steps to let you know when we have collected your personal information, unless it is obvious from the circumstances that you would know or would expect us to have the information.
4 Sharing of your personal information
We may disclose your personal information to:
- external providers of services that we may use to operate our business and manage our business systems (for example, this may include file storage service providers, database and mailing service providers, marketing service providers; couriers and/or freight service providers, printers, call centres, providers of payment processing and identity verification services and IT technicians who may need access when providing support;
- our professional advisors and agents; or
- our existing or potential agents, business partners or partners.
We may disclose your personal information to these third parties so that they can assist us with providing the best possible service to you.
If you make a donation to us via our website as a result of being contacted by our fundraising partner in connection with a telephone fundraising appeal, we will generally share your personal information that you submit via the website with our fundraising partner to allow them to reconcile the donation.
Those third parties will be permitted to access only the personal information they need to deliver the service to Next Steps Australia or to you. Next Steps Australia takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
We are not likely to disclose information to overseas recipients unless it is with your consent, or the disclosure is required or authorised by law.
The privacy and collection practices of entities to which we disclose personal information are governed by their own privacy policies and collection notices.
We will not otherwise disclose information about you unless you have consented to our disclosing the information about you.
5 Privacy Policy
Next Steps Australia understands that you value your privacy and wish to have your personal information kept secure. For these reasons, we place a high priority on the security of the personal information that we hold. Next Steps Australia has developed a Privacy Policy to inform you of how we manage your personal information and maintain its integrity and security.
Next Steps Australia’s Privacy Policy is available below.
Our Privacy Policy contains information about how you may access the personal information that we hold about you and seek the correction of such information, if you believe it to be incorrect.
The Privacy Policy also contains information about how you may complain about a breach of the APPs and how we will deal with such a complaint.
6 Contact Us
Our contact details in respect of any issues in relation to privacy are:
Email: info@nextstepsaustralia.org.au
Post:
Attn: Privacy Officer
Next Steps Australia
PO Box 211
Toorak VICTORIA 3142
